Accessibility Statement

Last updated: January 2025

WCAG 2.1 AA Compliant

We are committed to making our website accessible to everyone

Our Commitment

BSC Supported Living is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. This website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

We have implemented the following accessibility features:

  • Semantic HTML structure for screen readers
  • Alternative text for all images
  • Keyboard navigation support
  • High contrast color schemes
  • Resizable text up to 200% without loss of functionality
  • Clear focus indicators for interactive elements
  • Descriptive link text and headings
  • Form labels and error messages

Keyboard Navigation

Our website can be navigated using only a keyboard:

  • Use Tab to move forward through interactive elements
  • Use Shift + Tab to move backward
  • Use Enter or Space to activate buttons and links
  • Use Escape to close mobile menu
  • Use Arrow keys for navigation within menus

Screen Reader Compatibility

Our website is designed to work with screen readers and other assistive technologies:

  • Proper heading structure (H1, H2, H3, etc.)
  • Descriptive alt text for images
  • ARIA labels for complex interactive elements
  • Skip to main content links
  • Landmark regions for easy navigation

Known Issues

We are aware of the following accessibility issues and are working to fix them:

  • Some form validation messages may not be immediately announced to screen readers
  • Complex data tables may require additional markup for full accessibility
  • Some decorative elements may not be properly hidden from screen readers

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

  • Email: office@brightersmilescare.co.uk
  • Phone: +44 7947 157401
  • Address: 45 Gold Street, Northampton, NN1 1RA, United Kingdom

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a complaint with the Equality and Human Rights Commission (EHRC) or contact your local Citizens Advice Bureau.

Assessment Methods

We assess the accessibility of our website through:

  • Automated accessibility testing tools
  • Manual testing with assistive technologies
  • User testing with people with disabilities
  • Regular accessibility audits

Ongoing Improvements

We are committed to continuously improving the accessibility of our website. This includes:

  • Regular accessibility training for our team
  • Implementing new accessibility features as they become available
  • Staying updated with WCAG guidelines and best practices
  • Conducting regular accessibility reviews and updates