Privacy Policy

Last updated: January 2025

1. Introduction

Brighter Smiles Care (BSC) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email address, phone number)
  • Referral information and assessment details
  • Website usage data and analytics
  • Communication records and correspondence

3. How We Use Your Information

We use your information to:

  • Provide our supported living services
  • Process referrals and assessments
  • Communicate with you about our services
  • Improve our website and services
  • Comply with legal and regulatory requirements

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when:

  • Required by law or legal process
  • Necessary to protect our rights or safety
  • With your explicit consent
  • With healthcare professionals involved in your care

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data storage and transmission
  • Regular security assessments
  • Staff training on data protection
  • Access controls and authentication

6. Your Rights

Under data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability

7. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience. We may also use analytics tools to understand how our website is used and to improve our services.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: office@brightersmilescare.co.uk
  • Phone: +44 7947 157401
  • Address: 45 Gold Street, Northampton, NN1 1RA, United Kingdom

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.